clm.psychological-safety-accountability.safety-predicts-learningTeam psychological safety predicts team learning behavior, which mediates its relationship to team performance, a chain established in the founding 51-team field study and meta-analytically confirmed across levels and industries.
- supportsprimary-checkedAbstract, p. 350
“Results of a study of 51 work teams in a manufacturing company, measuring antecedent, process, and outcome variables, show that team psychological safety is associated with learning behavior, but team efficacy is not, when controlling for team psychological safety. As predicted, learning behavior mediates between team psychological safety and team performance.”
mediated safety-learning-performance chain: direction and mediation only; coefficients not carried (n = 51 work teams, one manufacturing company)
Edmondson, A. (1999). Psychological Safety and Learning Behavior in Work Teams. Administrative Science Quarterly, 44(2), 350-383. doi:10.2307/2666999
- supportsprimary-checkedAppendix: Survey Scales and Item Correlations, p. 382 — the seven items listed under "Team psychological safety" (inter-item correlation columns elided; reverse-scoring asterisk in the scale header)
“Team psychological safety: 1. If you make a mistake on this team, it is often held against you. 2. Members of this team are able to bring up problems and tough issues. 3. People on this team sometimes reject others for being different. 4. It is safe to take a risk on this team. 5. It is difficult to ask other members of this team for help. 6. No one on this team would deliberately act in a way that undermines my efforts. 7. Working with members of this team, my unique skills and talents are valued and utilized.”
measurement instrument: seven-item team psychological safety survey scale (n = 51 work teams)
Edmondson, A. (1999). Psychological Safety and Learning Behavior in Work Teams. Administrative Science Quarterly, 44(2), 350-383. doi:10.2307/2666999
- supportsreport-derivedSeed report, introduction
“a meta-analysis of 136 independent samples covering more than 22,000 individuals and nearly 5,000 groups found psychological safety strongly related to engagement, satisfaction, and information sharing and moderately related to task performance”
meta-analytic associations (qualitative labels only; rho coefficients unverifiable behind paywall): strong for engagement/satisfaction/information sharing; moderate for task performance (per seed report) (n = 136 independent samples; 22,000+ individuals; ~5,000 groups)
Frazier, M., Fainshmidt, S., Klinger, R., Pezeshkan, A., Vracheva, V. (2017). Psychological Safety: A Meta-Analytic Review and Extension. Personnel Psychology, 70(1), 113-165. doi:10.1111/peps.12183
- supportsprimary-checkedImplications for Practice, p. 72
“In study after study, psychological safety predicts outcomes ranging from creativity to error reporting to performance.”
Edmondson, A., Bransby, D. (2023). Psychological Safety Comes of Age: Observed Themes in an Established Literature. Annual Review of Organizational Psychology and Organizational Behavior, 10, 55-78. doi:10.1146/annurev-orgpsych-120920-055217
- contradictsprimary-checkedOvercoming barriers to effective teamwork, p. 62
“However, some proposed a contingent perspective, finding that low psychological safety was not strictly associated with lower performance in professionally diverse teams (Martins et al. 2013).”
Edmondson, A., Bransby, D. (2023). Psychological Safety Comes of Age: Observed Themes in an Established Literature. Annual Review of Organizational Psychology and Organizational Behavior, 10, 55-78. doi:10.1146/annurev-orgpsych-120920-055217
Counter-evidence searched: Checked the field's own accounting of nulls and boundary conditions: Martins et al. 2013 (700 French graduate students) found low safety not strictly associated with lower performance, and the whole chain rests largely on cross-sectional designs (see clm...design-limits-both-sides). Neither overturns the direction of the association; both bound its universality.